Change Management and Training Specialist

5 days ago


Melbourne, Victoria, Australia Chandler Macleod Full time
Job Description

We are seeking a highly skilled Change Management and Training Specialist to support our organisational change initiatives. As a key member of our team, you will play a crucial role in developing training programs, driving adoption of new processes, and assisting employees in transitioning smoothly to new systems and work flows.

About the Role:

  • Develop user acceptance testing (UAT) scripts and participate in UAT activities
  • Document work flows to create effective training materials and practices
  • Create separate user guides for differing application user groups
  • Develop train-the-trainer materials and conduct train-the-trainer sessions
  • Facilitate training sessions to identified user groups
  • Provide initial system support where required
  • Update training materials based on feedback during hyper-care period

Requirements:

  • Bachelor's degree in Human Resources, Communications, or a related field
  • Proven experience in training development, delivery, and change management
  • Strong communication and interpersonal skills; able to engage employees at all levels
  • Proficiency in training software and change management tools is an asset

About Chandler Macleod:

We are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

Salary: AU$80,000 - AU$100,000 per annum

Location: Melbourne CBD



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