Change Management and Training Specialist
5 days ago
We are seeking a highly skilled Change Management and Training Specialist to support our organisational change initiatives. As a key member of our team, you will play a crucial role in developing training programs, driving adoption of new processes, and assisting employees in transitioning smoothly to new systems and work flows.
About the Role:
- Develop user acceptance testing (UAT) scripts and participate in UAT activities
- Document work flows to create effective training materials and practices
- Create separate user guides for differing application user groups
- Develop train-the-trainer materials and conduct train-the-trainer sessions
- Facilitate training sessions to identified user groups
- Provide initial system support where required
- Update training materials based on feedback during hyper-care period
Requirements:
- Bachelor's degree in Human Resources, Communications, or a related field
- Proven experience in training development, delivery, and change management
- Strong communication and interpersonal skills; able to engage employees at all levels
- Proficiency in training software and change management tools is an asset
About Chandler Macleod:
We are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
Salary: AU$80,000 - AU$100,000 per annum
Location: Melbourne CBD
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