Change Management Specialist
6 days ago
We are seeking a dynamic and experienced Change Management Specialist to join our team in Melbourne CBD.
About the RoleThis 3-month temporary contract position requires a proactive attitude and the ability to work independently. As a Change Management Specialist, you will support organisational change initiatives by developing training programs, driving adoption of new processes, and assisting employees in transitioning smoothly to new systems and workflows.
Key Responsibilities:- Developing user acceptance testing (UAT) scripts and participating in UAT activities
- Documenting workflows to create effective training materials and practices
- Creating separate user guides for differing application user groups
- Developing train-the-trainer materials and conducting train-the-trainer sessions
- Facilitating training sessions to identified user groups
- Providing initial system support where required
- Updating training materials based on feedback during hyper-care period
- Bachelor's degree in Human Resources, Communications, or a related field
- Proven experience in training development, delivery, and change management
- Strong communication and interpersonal skills; able to engage employees at all levels
- Proficiency in training software and change management tools is an asset
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability, and the LGBTIQA+ community.
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