Customer Service Strategic Lead
6 days ago
IVECO ANZ seeks a seasoned professional to lead our customer service operations. As the Head of Customer Services, you will drive revenue growth, optimize inventory management, and ensure high-quality service delivery.
- Job Description:
- Lead and develop high-performing teams, implement strategic sales and service plans, and collaborate with senior leadership to align departmental goals with broader business objectives.
- Key Responsibilities:
- Drive revenue growth through effective sales strategies and tactics.
- Optimize inventory management to minimize costs and maximize efficiency.
- Ensure high-quality service delivery across our customer service operations.
- Requirements:
- Proven track record in parts sales and service management within the commercial truck or heavy vehicle sector.
- Strong commercial acumen, excellent leadership skills, and a customer-first mindset.
- What We Offer:
- Opportunity for ongoing training and career development within the IVECO family.
- A supportive and flexible organisation that values diversity and inclusivity.
- Join a team that is passionate about delivering exceptional customer experiences.
- How to Apply:
- Submit your application with relevant details, including your expected annual base salary and relevant experience.
-
Strategic Customer Retention Lead
2 days ago
Melbourne, Victoria, Australia beBeeCustomerCare Full time $120,000 - $160,000Job SummaryBupa seeks a Senior Customer Connections Manager to lead a program connecting Health Insurance customers with expanding Health Services, driving growth and deepening customer relationships.This strategic role focuses on customer engagement, loyalty, and enterprise growth. The program rewards loyalty, strengthens engagement, and operationalises...
-
Strategic Service Delivery Lead
1 day ago
Melbourne, Victoria, Australia beBeeService Full time $107,811 - $119,457Role SummaryWe are seeking a skilled professional to lead our service planning initiatives. The ideal candidate will have expertise in strategic thinking, project management, and business analytics.The successful candidate will be responsible for developing and implementing new approaches to service management, ensuring that Council services meet the current...
-
Strategic Change Lead
17 hours ago
Melbourne, Victoria, Australia beBeeTransformation Full time $98,353 - $107,416Job OverviewWe are seeking a strategic thinker to lead change analysis for complex initiatives across the customer and performance transformation roadmap. This role will involve strategy and service planning, technology implementation, people development, and customer experience projects.
-
Customer Service Lead
5 days ago
Melbourne, Victoria, Australia beBeeService Full time $60 - $80Customer Service Lead RoleAbout the Opportunity:We are seeking a highly skilled and experienced Customer Service Lead to join our team.The successful candidate will be responsible for managing end-to-end customer interactions, ensuring seamless service delivery and timely resolution of customer complaints.This is an excellent opportunity to leverage your...
-
Strategic Expansion Lead
2 days ago
Melbourne, Victoria, Australia beBeeExpansion Full time $900,000 - $1,200,000Strategic Expansion Lead RoleThis is a key leadership position in our organization, responsible for driving growth and strategic expansion beyond core security solutions. The role will lead the development of new business opportunities and partnerships, leveraging our expertise in cloud security, identity protection, and advanced threat detection.We are...
-
Customer Service Lead
2 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $99,000 - $124,500Job Opportunity:We are seeking a commercially driven and experienced professional to lead our customer service team.Key Responsibilities:Develop and implement strategies that enhance customer satisfaction and retention.Monitor performance metrics and provide regular reports.Drive a culture of continuous improvement within the team and across...
-
Customer Service Lead
2 days ago
Melbourne, Victoria, Australia beBeeLeadership Full time $60,000 - $80,000Job Summary:We are seeking a highly skilled Concession Manager to lead our team at MYER Doncaster. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and empowering their team.This role involves leading, coaching, and developing a passionate team to deliver outstanding customer service.Becoming BRA-FIT...
-
A Strategic Advisor for Enterprise Customers
3 days ago
Melbourne, Victoria, Australia beBeeSuccessPartner Full time $80,000 - $120,000Job TitleA Platform Success Manager is needed to drive customer success by aligning platform capabilities with strategic goals.This role involves serving as a strategic advisor and trusted partner to enterprise customers, ensuring customers achieve measurable value through effective platform adoption, operational alignment, and ongoing engagement.Key...
-
Strategic Customer Success Lead
5 days ago
Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $90,000 - $125,000Key Responsibilities">We are seeking a Customer Success Lead to spearhead our client-centric approach. As a vital member of our operations department, the successful candidate will be responsible for delivering exceptional service and support that meets and exceeds our clients' expectations.">Essential Skills and Qualifications">">Proven track record of...
-
Customer Service Lead
4 days ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $80,000 - $123,456Are you looking for a rewarding opportunity to lead and inspire? We have an exciting role available for a Customer Service Manager. In this position, you will be responsible for leading a front-line team to deliver exceptional resident experiences.About the RoleThis is a unique chance to combine your expertise in Real Estate with your leadership skills to...
