Customer Service Lead

3 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $60,000 - $80,000

Job Summary:

We are seeking a highly skilled Concession Manager to lead our team at MYER Doncaster. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and empowering their team.

  • This role involves leading, coaching, and developing a passionate team to deliver outstanding customer service.
  • Becoming BRA-FIT certified to provide expert fitting guidance is also essential.
  • The successful candidate will represent our vision of helping all women feel confident and comfortable for life.
  • Managing key operational functions, including loss prevention, stock processing, and exceeding KPIs is crucial.
  • Implementing Visual Merchandising standards within the MYER store is also required.
  • Analyzing sales data, reporting, and rosters to optimize store performance is another important responsibility.
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