Multifaceted Hotel Support Staff

1 week ago


Spring Hill, Queensland, Australia Mercure Full time

**Discover a World of Possibilities at Mercure Brisbane Spring Hill**

About Us

Mercure Brisbane Spring Hill is a 4-star hotel located in the heart of the city, offering stunning views of the CBD and Roma St Parklands. Our hotel features 179 spacious guest rooms, an outdoor swimming pool, fitness room, and an alfresco-style restaurant and bar.

A Rewarding Career Awaits

We are seeking a skilled Overnight Hotel All Rounder to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our guests across various departments, including Housekeeping, Kitchen, and Front Office.

Duties and Responsibilities

  • Maintain and clean public areas of the hotel, ensuring a high level of cleanliness and organisation.
  • Prepare, cook, and deliver ordered meals/snacks, adhering to food safety and hygiene practices.
  • Ensure guests are attended to promptly and efficiently in a professional manner and without delay.
  • Provide passionate and friendly service to external and internal guests, maintaining a positive attitude and professionalism.
  • Ensure security policy and procedures are maintained and adhered to.

Requirements

  • Strong ability to provide exceptional service and handle guest inquiries with professionalism and positive attitude.
  • Effective problem-solving skills and ability to multi-task.
  • Willingness to work across different departments, taking on varied tasks and responsibilities.
  • Familiarity with hotel management software (i.e., Opera).
  • Knowledge of food safety and hygiene practices.
  • Hold a valid QLD RSA (Response Service of Alcohol) certificate or willingness to obtain one.
  • Flexible availability to work overnight shifts including weekends with minimal supervision.

What We Offer

  • A competitive salary of $45,000 - $55,000 per annum, depending on experience.
  • The opportunity to work in a dynamic and supportive environment.
  • Ongoing training and development opportunities.
  • A comprehensive employee benefits package, including discounted Food & Beverage + Accommodation worldwide.

Join Our Team

If you are a motivated and enthusiastic individual looking for a rewarding career in hospitality, please submit your application. We look forward to welcoming you to our team



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