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Multifaceted Hospitality Professional

1 month ago

Spring Hill, Queensland, Australia Mercure Full time

About Mercure Brisbane Spring Hill

Located on the central city fringe, our hotel offers an unparalleled blend of convenience and tranquility. Just minutes from the CBD, Brisbane River, Suncorp Stadium, and public transport, our guests can effortlessly explore the vibrant city.

Our Hotel Features

  • 179 spacious guest rooms with generous open-aired balconies
  • Modern amenities for ultimate comfort
  • An outdoor swimming pool perfect for relaxation
  • A fitness room to stay active
  • An alfresco-style restaurant and bar serving local flavors

The Ideal Candidate

We are seeking a highly skilled Nighttime Hotel Team Member to join our dynamic team. As a Multifaceted Hospitality Professional, you will be responsible for ensuring our guests receive exceptional service across Housekeeping, Kitchen, and Front Office.

Duties and Responsibilities

  1. Maintain and clean public areas of the hotel
  2. Prepare, cook, and deliver ordered meals/snacks
  3. Provide prompt and efficient service to guests in a professional manner
  4. Offer passionate and friendly service to external and internal guests
  5. Ensure security policies and procedures are maintained and adhered to

Requirements and Qualifications

  • Strong ability to provide exceptional service and handle guest inquiries with professionalism and positivity
  • Effective problem-solving skills and ability to multitask
  • Willingness to work across different departments, taking on varied tasks and responsibilities
  • Familiarity with hotel management software (i.e., Opera)
  • Knowledge of food safety and hygiene practices
  • High standards of cleanliness and organisation
  • Hold a valid QLD RSA certificate or willingness to obtain one
  • Flexible availability to work overnight shifts including weekends with minimal supervision

Why Work for Mercure?

We offer a supportive and inclusive work environment that fosters growth and development. Our employees enjoy flexible working arrangements, access to our Accor Academy for training and education, and a range of benefits including discounted Food & Beverage, Accommodation worldwide, and more. Join us in providing unforgettable experiences for our guests.