
Agreement Process Expert
2 days ago
The Docusign Agreement Process Platform is a cutting-edge solution that empowers businesses to connect and optimize every step of their business processes. With Intelligent Agreement Management (IAM), organizations can bring agreements to life, putting agreement data to work to accelerate revenue, reduce risk, and unlock value.
This role is ideal for a high-impact individual who is driven by an insatiable desire to lead with curiosity, challenge customers to think bigger, and drive strong sales outcomes through platform value selling. The successful candidate will support the Commercial sales team in driving revenue by understanding complex customer business problems/requirements and translating them into solutions leveraging Docusign's IAM platform.
Key Responsibilities:
- Serve as the technical lead on accounts in partnership with Sales across the Commercial segment in ANZ
- Maintain strong business partnerships with Sales, Professional Services, Customer Success Managers, Marketing, Product, and other key stakeholders to maximize impact across customer engagements
- Be comfortable conducting deep technology discovery with executive-level stakeholder groups across multifaceted customer industry landscapes
- Inform Sales account planning with strategic technical insights to influence the overall customer strategy and execution approach
- Map customer challenges and opportunities through value messaging assets to Customer impact and a proposed IAM solution design
- Establish confidence in recommendations via product expertise, custom product demonstrations, technical discussions, whiteboarding, workshops, RFP/RFI responses, product roadmap sessions, and business process diagrams
- Articulate recommendations with confidence and influential communicative techniques and tools such as messaging frameworks, visually compelling slides, customer stories, storytelling, etc
- Deliver trusted, long-term, high ROI solutions
- Partner with sales to deliver on revenue plan and retention goals
- Exhibit proficiency of the core Docusign IAM platform, including all current and future components of the agreement process
- Champion Docusign as the most trusted, secure, and effective partner for each customer's Agreement processes
- Disseminate insights, learnings, resources, and assets within the team and across the organization to drive scale of impact and collaboration
- Travel 20% or more as needed
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