Customer Service Ambassador
3 weeks ago
Role Overview
The Guest Experience Representative plays a vital role in ensuring our customers have a better, easier, and more enjoyable experience at Vicinity Centres. This involves providing in-centre communication, coordination, and information services to meet their needs.
Key Responsibilities
- Deliver exceptional customer service, responding to guest enquiries and resolving issues promptly.
- Work collaboratively with the team to maintain a positive and inclusive environment.
- Contribute to the development of new ideas and processes to enhance the customer experience.
What We're Looking For
- A customer-focused individual with previous experience in a customer-facing role.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team.
- A proactive and adaptable approach, with a willingness to learn and take on new challenges.
Why Vicinity?
Vicinity Centres offers a dynamic and supportive work environment, with opportunities for growth and development. Our benefits program is designed to reward and recognise our people, making it an awesome place to work.
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