Customer Service Ambassador

3 weeks ago


Brisbane, Queensland, Australia Vicinity Centres Full time

Role Overview

The Guest Experience Representative plays a vital role in ensuring our customers have a better, easier, and more enjoyable experience at Vicinity Centres. This involves providing in-centre communication, coordination, and information services to meet their needs.

Key Responsibilities

  • Deliver exceptional customer service, responding to guest enquiries and resolving issues promptly.
  • Work collaboratively with the team to maintain a positive and inclusive environment.
  • Contribute to the development of new ideas and processes to enhance the customer experience.

What We're Looking For

  • A customer-focused individual with previous experience in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • A proactive and adaptable approach, with a willingness to learn and take on new challenges.

Why Vicinity?

Vicinity Centres offers a dynamic and supportive work environment, with opportunities for growth and development. Our benefits program is designed to reward and recognise our people, making it an awesome place to work.



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