Housing Shelter Team Lead Position

5 hours ago

Mackay Regional, Australia Our Place Society Full time
Job Title: Housing Shelter Team Lead

We are seeking a highly skilled and compassionate Team Lead to join our Housing Shelter team at Our Place Society. As a key member of our team, you will provide leadership and support to staff and residents, ensuring a safe and welcoming environment for all.

Key Responsibilities:
  • Provide leadership and support to staff and residents
  • Model important work habits and set the tone for each shift
  • Advocate for residents, resolve difficult or sensitive issues, and respond to medical emergencies
  • Ensure the safety and wellbeing of staff and residents
  • Encourage and foster a collaborative working team
  • Perform wellness checks and assist with resident support plan development
  • Maintain an active file for each assigned resident and assist with laundry as needed
  • Support residents with developing independent life skills and maintain a working knowledge of laws and legislation affecting residents
  • Utilize de-escalation skills to mitigate challenging situations and maintain a safe and calm environment
  • Respond to medical emergencies, including overdoses, and provide non-emergency first aid
  • Liaise with partner agencies and other professionals/support teams
  • Oversee the daily functioning of the shelter/housing site and ensure safety for all residents and staff
Requirements:
  • Diploma in a related human or social services field
  • Minimum of two years recent related experience
  • Ability to work independently and show initiative and creativity
  • Strong problem-solving, decision-making, communication, and collaboration skills
  • Ability to work in an intense and challenging work environment
  • Effective personal boundary setting skills
  • Ability to lift up to 30 lbs and navigate stairs
What We Offer:
  • Competitive hourly rate of $30.75 to $35.29 per hour, plus $1.00 for working nights
  • Accrued vacation time and comprehensive benefits plan, including health and dental coverage
  • Opportunity to work with a dynamic and compassionate team

We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your application, including a covering letter and resume, to Our Place Society by [insert deadline].

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