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Housing/Shelter Team Lead

2 months ago


Mackay Regional, Australia Our Place Society Full time
Job Summary

We are seeking a highly skilled and compassionate Team Lead to join our Housing and Shelter Services team at Our Place Society. As a key member of our team, you will provide leadership and support to staff and residents, ensuring a safe and welcoming environment for all.

Key Responsibilities
  • Provide leadership and guidance to staff, promoting a collaborative and supportive work environment.
  • Ensure the safety and well-being of residents and staff, responding to medical emergencies and incidents as needed.
  • Develop and implement resident support plans, working closely with the Site Supervisor and support team.
  • Perform wellness checks and provide assistance with daily living tasks, such as room cleaning and laundry.
  • Maintain accurate records and reports, including incident reports and statistical information.
  • Collaborate with partner agencies and professionals to provide comprehensive support services to residents.
  • Oversee the daily functioning of the shelter/housing site, ensuring compliance with health and safety policies and procedures.
Requirements
  • Diploma in a related human or social services field.
  • Minimum of two years recent related experience or an equivalent combination of education, training, and experience.
  • Knowledge of current social issues related to homelessness, mental illness, and addiction.
  • Training in non-violent crisis intervention techniques and harm reduction approach.
  • Ability to work independently and as part of a team, with strong problem-solving and communication skills.
  • Ability to lift up to 30 lbs and navigate stairs and be on feet for up to 6 hours of shift.
What We Offer
  • Competitive hourly rate of $29.85 to $34.26, plus an extra $1 per hour for night shifts.
  • Eligibility for a comprehensive benefits plan, including health and dental coverage, after completion of probationary period.
  • Opportunity to work with a dynamic and compassionate team, making a positive impact in the lives of our residents.