Engagement and Administration Specialist

1 week ago


Frankston, Australia South East Water Full time
About the Role

We are seeking a highly skilled and experienced Engagement and Administration Specialist to join our Project Engagement Team at South East Water. As a key member of our team, you will provide engagement and administration support for the delivery of Capital Works projects.

Key Responsibilities
  • Provide engagement and administration support to the Project Engagement Team for the delivery of Capital Works projects.
  • Support the Engagement Manager in the development and implementation of engagement strategies.
  • Collaborate with project teams, customers, and other stakeholders to ensure effective communication and engagement.
  • Manage web content and digital notifications to ensure collaborative engagement and customer-centric service delivery.
  • Provide administrative support to ensure accurate recording of information and project details.
Requirements
  • Knowledge of the International Association for Public Participation's (IAP2) model of community engagement, including the Public Participation Spectrum.
  • Sound knowledge and skill in the utilisation of Salesforce and SharePoint.
  • Experience in using Adobe InDesign and Experience Manager.
  • Strong computer literacy, using Office based products (Word, Excel and Powerpoint).
  • High level of written communication skills, particularly relating to writing and presenting information to a variety of audiences.
  • Excellent verbal communication skills, particularly relating to communicating complex information simply and clearly to a variety of audiences.
  • Excellent interpersonal skills, with the ability to liaise with people at all levels.
  • Sound records management.
  • Ability to manage projects within allocated timeframe and manage competing priorities.
What We Offer
  • A commitment to work-life balance with truly flexible working arrangements.
  • 15 weeks paid parental leave for all parents and paid super on unpaid parental leave.
  • A range of benefits, including free on-site parking and cultural leave.
  • A great culture working in collaborative teams with strong work ethics.
  • Career focused learning and development opportunities.
  • The opportunity to be part of an organisation committed to environmental initiatives.
  • Enjoy modern office facilities with panoramic views.


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