Strategic Client Liaison

1 day ago

Surry Hills, New South Wales, Australia beBeeClientFocused Full time $90,000 - $110,000
Key Account Manager Role

We are seeking a proactive and committed professional to deliver top-tier service, guide clients through our platform, and ensure their experience with us is nothing short of exceptional.

About the Position:
  • Oversee and contribute to major Federal client deployments.
  • Manage the day-to-day needs of existing clients.
  • Deliver in-depth training and onboarding for stakeholders.
Your Key Responsibilities:
  • Act as an escalation point for professionals and support teams.
  • Lead key project tasks related to major calendar events.
  • Collect and communicate product feedback to enhance the platform.
  • Proactively flag key media stories, trends, or issues relevant to clients.
  • Maintain consistent communication with internal and external stakeholders.
  • Help ensure platform accuracy and content quality.
About You:
  • Strong customer-facing skills.
  • Organised, detail-oriented, and comfortable juggling multiple priorities.
  • Ability to work in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Energetic, media-savvy and positive go-getter with a can-do attitude.

Please note that we encourage applications from candidates who may not meet 100% of the outlined requirements but have a strong passion for the role and the industry.

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