Service Excellence Manager

1 week ago

Sydney, New South Wales, Australia beBeeExcellence Full time $80,000 - $110,000

Job Title: Service Excellence Manager

 

About the Role:

The role of a Service Excellence Manager is to provide exceptional service, drive sales and create a memorable experience for patrons. You will be responsible for motivating your team to achieve their goals, while ensuring that every customer interaction is positive.

You are passionate about delivering outstanding food and beverage experiences, and love creating an atmosphere that makes our customers feel welcome and valued. Your key responsibilities include managing day-to-day operations, leading a high-performing team, driving sales growth and providing exceptional customer service.

Motivating, inspiring and training your team will be at the forefront, ensuring that they have the skills and knowledge needed to deliver outstanding results. Our culture is built on enabling growth, cultivating creativity and creating unity, so you'll always feel part of a community and be supported by our experienced team.

 

What We Offer:

  • A unique culture where you can grow and develop as a leader
  • Elite training, mentoring and career pathway programs
  • State-of-the-art training facilities and resources
  • Career progression opportunities
  • Discounts to popular retailers

 

About Us:

We're a family of venues that live our values of enabling growth, creating unity and cultivating creativity. With 27 venues strong and growing, we offer a range of exciting career opportunities.

 

Key Requirements:

* Experience working in a leadership role in a high-volume venue or pub* Passionate about delivering exceptional service and creating a memorable experience for patrons* Motivational people leader who loves driving sales and achieving results

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