Operational Efficiency Coordinator

6 days ago

Newcastle, New South Wales, Australia beBeeService Full time $70,000 - $95,000

As a proactive and highly organized Service Scheduler, you will drive operational efficiency by coordinating technician schedules, managing customer communications, and supporting service operations.

Key Responsibilities
  • Plan, coordinate, and schedule all Planned Maintenance activities monthly, allocating work to resources and prioritizing safety, compliance, and customer requests.
  • Communicate with customers and stakeholders by providing ETAs, attendance details, and managing rescheduling or absenteeism promptly.
  • Monitor technician progress, ensure accurate and complete data in ServiceMax, manage revisits, and drive backlog reduction by scheduling recovery work.
  • Collaborate with Field and State Service Managers to review technician and subcontractor performance, identifying training needs and documenting non-standard events.

Support interdepartmental communication between Service, Sales, and Technical Support, handle related administrative duties, and prepare maintenance reports as required.

Required Skills and Qualifications
  • Experience in a customer service or dispatch/scheduling environment
  • Strong administrative and coordination skills
  • Advanced computer literacy, ideally with service software (e.g., ServiceMax)
  • Excellent communication and customer etiquette
  • Ability to work under pressure and manage competing priorities
  • Strong attention to detail and time management skills
Benefits
  • Access to discounted Health Insurance
  • Peer to Peer Recognition via our nominations and awards
  • Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
  • Empowering Wellness: Every Employee has access to a fitness membership, accessing discounts for gym memberships, apparel, and more
About Us

We are committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

  • Operational Efficiency Leader

    4 days ago

    Newcastle, New South Wales, Australia beBeeImprovement Full time $100,000 - $140,000

    Job Title: Continuous Improvement SpecialistAbout the RoleWe are seeking a skilled and dynamic Business Improvement Expert to lead our organisation's operational efficiency initiatives.Key Responsibilities:Develop and implement business improvement programs that drive organisational performance and excellenceDesign and deliver impactful projects that enhance...

  • Operations Coordinator

    4 days ago

    Newcastle, New South Wales, Australia beBeeOperations Full time $85,000 - $95,000

    Job Role:We are seeking an experienced Operations Coordinator to join our team in Newcastle. As a key member of our operations team, you will be responsible for assisting in the planning and coordination of site operations, ensuring the efficient movement of fertiliser products.Main ResponsibilitiesAssist in planning and coordinating site operations to...

  • Senior Operations Coordinator

    2 days ago

    Newcastle, New South Wales, Australia beBeeLeadership Full time $100,000 - $130,000

    Senior Operations Coordinator Job DescriptionThe ideal candidate will lead a team of skilled fitters, coordinating their efforts to efficiently and effectively rebuild products in our service centre. You will be responsible for managing the team's workload, ensuring they adhere to safety protocols and work procedures.Key Responsibilities:Coordinate the...

  • Operations and Facilities Coordinator

    1 week ago

    Newcastle, New South Wales, Australia beBeeFacilities Full time $120,000 - $150,000

    Job Title: Operations and Facilities CoordinatorWe are seeking a highly skilled and proactive Operations and Facilities Coordinator to oversee the day-to-day management of our facilities. The successful candidate will be responsible for ensuring the smooth operation of all building services, implementing strategies to improve efficiency and service delivery,...

  • Facilitator of Efficient Maintenance Operations

    1 week ago

    Newcastle, New South Wales, Australia beBeeMaintenance Full time $90,000 - $110,000

    The role of Maintenance Scheduler is an exciting opportunity for a detail-oriented and organized individual to join our team. As a Maintenance Scheduler, you will play a vital role in ensuring that all maintenance activities are aligned with operational requirements and timelines.In this position, you will be responsible for coordinating maintenance...

  • Plant Operations Coordinator

    4 days ago

    Newcastle, New South Wales, Australia beBeeAdministrative Full time $60,000 - $75,000

    Plant Operations CoordinatorWe are seeking an experienced Plant Operations Coordinator to join our team.This is an office-based role, working within a friendly and supportive team to grow and develop your skills in a rewarding and challenging position.Develop and implement the project plant maintenance management plan.Assist in the implementation of...

  • Operational Logistics Coordinator

    1 day ago

    Newcastle, New South Wales, Australia beBeeLogistics Full time $80,000 - $150,000

    Job Title: Operational Logistics CoordinatorJob Description:The Operational Logistics Coordinator will be responsible for planning and executing the efficient, safe, and timely movement of cargo through the port consistent with Port Protocols and quality management systems.Key Responsibilities:Work closely with the Supply Chain team and external customers to...

  • Site Operations Coordinator

    4 days ago

    Newcastle, New South Wales, Australia beBeeOperations Full time $80,000 - $100,000

    About the RoleWe are seeking a highly skilled Site Operations Coordinator to effectively manage the day-to-day operational excellence of our site. This role involves managing transport, customer liaison and functions relating to vehicle, truck & machinery (T&M), and general goods auctions.Main ResponsibilitiesSuccessfully manage smooth team operation with...

  • Logistics Operations Coordinator

    4 days ago

    Newcastle, New South Wales, Australia beBeeLogistics Full time $60,000 - $95,000

    Job Description:The Logistics Operations Coordinator is responsible for coordinating day-to-day logistics operations, ensuring the efficient scheduling and delivery of bulk fuels from terminals to customer and company sites. This role requires a strong background in transportation and logistics, with the ability to handle changing situations under pressure...

  • Maintenance Operations Coordinator

    7 days ago

    Newcastle, New South Wales, Australia beBeeMaintenance Full time $120,000 - $180,000

    Key Roles and ResponsibilitiesThe position of Maintenance Supervisor plays a critical role in ensuring the efficient operation of our mining equipment.As part of this role, you will be responsible for coordinating all workshop maintenance activities, ensuring a safe and healthy work environment, and managing community and environmental compliance.This is a...