Key Account Writer

1 month ago


Oakleigh East, Victoria, Australia ASSA ABLOY Entrance Systems Full time
About the Role

We are seeking a skilled Specification Writer - Technical Support Officer (Specification) to join our team at ASSA ABLOY Entrance Systems.

This is an exciting opportunity for a motivated individual to work with a global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience.

As a Specification Writer - Technical Support Officer (Specification), you will be responsible for generating door hardware schedules and providing technical support to architectural representatives and customers within the commercial construction and building industry.

You will work closely with clients to develop a deep understanding of our products and apply this knowledge to create appropriate client schedules.

This role will also involve monitoring customers and competitor movements within the construction and developer industry and providing training on product information as required.

  • Key skills and experience required include a high level of customer service, problem-solving, technical tasks, and strong computer skills.
  • A strong understanding of Australian Standards and building codes, as well as BIM software, is also essential.
  • Previous experience with CRM software, mechanical, electro-mechanical, and/or Electronic Access Control (EAC), specification writing, and sales or architectural documenting is desired but not essential.

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