Customer Care Specialist

2 weeks ago


Sydney, New South Wales, Australia Bare Cremation Full time

Bare Cremation is a pioneering technology company that's revolutionizing the funeral industry.

We're on a mission to make end-of-life planning simple, affordable, and stress-free for all Australians.

As part of our team, you'll play a vital role in delivering exceptional customer experiences and ensuring families receive the compassionate support they need during their greatest time of need.

Your key responsibilities will include:

  • Coordinating funeral logistics with our state-based service providers
  • Providing outstanding support to families, exceeding their expectations at every turn
  • Contributing to the development of resources and content that empower customers to make informed decisions

To succeed in this role, you'll need:

  • A genuine passion for helping people in their most vulnerable moments
  • An unwavering commitment to delivering exceptional customer experiences
  • The ability to work autonomously and collaboratively as part of a dynamic team
  • Strong attention to detail and analytical skills
  • A valid driver's license

We offer a competitive salary of $80,000 - $110,000 per annum, depending on experience, as well as opportunities for career growth and professional development.

This is an exciting opportunity to join a forward-thinking organization that's transforming an industry.



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