Customer Acquisition Specialist
1 week ago
Estia Health is a leading provider of aged care services in Australia, committed to delivering exceptional care and support to our residents. As a Customer Acquisition Specialist - Residential Aged Care, you will play a vital role in helping us achieve this mission.
About the RoleWe are seeking an experienced customer-facing professional to join our team as a Customer Acquisition Specialist - Residential Aged Care. In this role, you will be responsible for acquiring new customers and growing our residential aged care business. This includes:
- Building relationships with prospective customers and their families
- Providing personalized tours of our facilities and showcasing our unique selling points
- Responding to customer inquiries and resolving any concerns
- Collaborating with internal teams to ensure seamless customer experiences
As a successful candidate, you will have a proven track record of sales and customer service experience, excellent communication skills, and a passion for delivering exceptional customer experiences.
About Estia HealthAt Estia Health, we pride ourselves on being a people-centered organization that values diversity, equity, and inclusion. We are committed to providing a work environment that is inclusive, supportive, and empowering. If you share our values and are passionate about delivering exceptional customer experiences, we encourage you to apply.
What You Will NeedTo be successful in this role, you will need:
- A minimum of 2 years' experience in sales or customer-facing roles
- Excellent communication and interpersonal skills
- The ability to work collaboratively as part of a high-performing team
- A strong understanding of aged care services and regulations
We offer a competitive salary package, including a base salary of $80,000 per annum, plus superannuation and other benefits. If you are motivated by the opportunity to make a real difference in people's lives, we encourage you to apply.
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