Customer Care Specialist
3 weeks ago
We are seeking a highly motivated Customer Care Specialist to join our team in Adelaide. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the best possible experience.
Key Responsibilities:
- Provide top-tier service to clients across various platforms
- Answer customer inquiries and resolve concerns in a courteous and professional manner
- Help customers discover extra products to maximize their salary benefits
- Investigate customer complaints and provide resolution where possible, before escalating
- Proactively assess the health of a customer account and implement solutions to ensure they receive the maximum salary packaging benefits
Requirements:
- Prior experience in customer service roles is essential
- Excellent communication skills, both written and verbal
- Ability to hit multiple KPIs and work in a fast-paced environment
- Knowledge and understanding of Fringe Benefits Tax or experience in salary packaging - highly regarded
About Us:
We are a leading salary packaging provider in Australia, specializing in offering workplace benefits that deliver genuine tax savings and empowering customers to maximize their financial resources.
-
Home Care Specialist
1 week ago
Sydney, New South Wales, Australia Hammond Care Full timeAbout the RoleWe are seeking compassionate female specialists to provide exceptional home care services. As a home care specialist, you will play a vital role in supporting individuals in their daily activities, ensuring their comfort, well-being, and independence within their own homes.
-
Nursing Care Specialist
1 month ago
Sydney, New South Wales, Australia Regis Aged Care Full timeNursing Care Specialist OpportunityWe are seeking a skilled Nursing Care Specialist to join our team at Regis Aged Care. As a Nursing Care Specialist, you will be responsible for providing high-quality nursing care to our residents, ensuring their physical, emotional, and social needs are met.About the RoleThis is a challenging and rewarding role that...
-
Home Care Specialist
2 weeks ago
Sydney, New South Wales, Australia Hammond Care Full timeAbout the RoleWe are seeking compassionate female home care specialists to join our team in providing exceptional care services to individuals in their daily activities, ensuring their comfort, well-being, and independence within their own homes.As a home care specialist, you will play a vital role in supporting older people to live independently in their...
-
Caring Support Specialist
2 weeks ago
Sydney, New South Wales, Australia St Vincent's Care Services Full timeDiscover a rewarding career at St Vincent's Care Services, where compassion and connection drive everything we do.As a Caring Support Specialist, you will form meaningful relationships with residents, supporting their daily routines, personal care needs, and lifestyle choices. You will be part of a dedicated team that prioritizes resident-centered care and...
-
Customer Care Specialist
1 month ago
Sydney, New South Wales, Australia Cuscal Limited Full timeAbout the RoleWe are seeking a highly skilled Customer Care Specialist to join our team at Cuscal Limited. As a key member of our customer support team, you will play a critical role in protecting the financial wellbeing of our clients' customers and minimising fraud losses.Your primary responsibility will be to provide exceptional customer service through...
-
Compassionate Female Care Specialist
1 week ago
Sydney, New South Wales, Australia Hammond Care Full timeAbout the RoleWe are seeking a Compassionate Female Care Specialist to join our team in providing exceptional home care services. As a specialist, you will play a vital role in supporting individuals in their daily activities, ensuring their comfort, well-being, and independence within their own homes.The ideal candidate will provide essential and practical...
-
Home Care Specialist
3 days ago
Sydney, New South Wales, Australia Hammond Care Full timeAbout the RoleAs a Home Care Specialist with HammondCare, you will play a vital role in supporting individuals in their daily activities, ensuring their comfort, well-being, and independence within their own homes.The ideal candidate will be compassionate, patient, and solutions-focused, with the ability to relate to people from diverse backgrounds.You will...
-
Maternity Care Specialist
2 days ago
Sydney, New South Wales, Australia Prospero Health & Social Care Full timeJob OverviewWe are seeking experienced Registered Midwives to join our Maternity team at Prospero Health & Social Care. As a Maternity Care Specialist, you will work collaboratively with Obstetricians and Paediatricians to deliver exceptional care to mothers and babies.
-
Customer Acquisition Specialist
1 week ago
Sydney, New South Wales, Australia Estia Investments Full timeEstia Health is a leading provider of aged care services in Australia, committed to delivering exceptional care and support to our residents. As a Customer Acquisition Specialist - Residential Aged Care, you will play a vital role in helping us achieve this mission.About the RoleWe are seeking an experienced customer-facing professional to join our team as a...
-
Aged Care Clinical Nurse Specialist
2 weeks ago
Sydney, New South Wales, Australia Aged Care Homes Full timeAged Care Clinical Nurse Specialist OpportunityWe are seeking a highly skilled and experienced Registered Nurse to join our team as an Aged Care Clinical Nurse Specialist.About the RoleThis is an exciting opportunity for a registered nurse with 2 years of experience in aged care to take on a leadership role within our organization. As an Aged Care Clinical...
-
Critical Care Nursing Specialist
2 weeks ago
Sydney, New South Wales, Australia Prospero Health & Social Care Full timeProspero Health & Social Care is seeking a highly skilled Critical Care Nursing Specialist to join our team in Sydney.As a Critical Care Nursing Specialist, you will provide exceptional patient care and be responsible for the management of critically ill patients in the intensive care unit.Responsibilities:Providing specialized nursing care to critically ill...
-
Personal Care Specialist
1 week ago
Sydney, New South Wales, Australia Prestige InHome Care Full timeAbout Prestige InHome CareWe are a reputable provider of in-home care services, committed to delivering exceptional support to our clients and their families.Job SummaryWe are seeking a skilled Personal Care Specialist to join our team. As a key member of our staff, you will provide tailored care services to our clients, ensuring their comfort and...
-
In-Home Care Specialist
7 days ago
Sydney, New South Wales, Australia Prestige InHome Care Full timeAbout the RoleAs an In-Home Care Specialist with Prestige InHome Care, you will play a vital role in delivering exceptional care and support to our clients across Northern Suburbs. We are seeking experienced individuals who can provide tailored in-home support for our clients' needs.Key Responsibilities:Assist clients with their personal care routines,...
-
Aged Care Finance Specialist
2 weeks ago
Sydney, New South Wales, Australia Bene Aged Care Full timeAbout the RoleWe are seeking an Aged Care Finance Specialist to manage resident fees and financial operations while ensuring compliance with industry standards and regulations.As a key member of our finance team, you will be responsible for the management and processing of all resident fees, preparing and processing exit entitlements to vacating residents,...
-
Caring Customer Experience Specialist
2 weeks ago
Sydney, New South Wales, Australia Bare Cremation Full timeBare Cremation is revolutionizing the funeral industry with a unique approach to end-of-life planning.With a simple vision – to give all Australians access to an affordable and stress-free funeral service – we've built an entirely online funeral planning experience. This transformation has made funerals simple and inexpensive, allowing families in their...
-
Customer Care Specialist
1 month ago
Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full timeEML is a leading Workers Compensation and Personal Injury Claims Management business. We are seeking a Customer Care Specialist to join our team and make a difference in the lives of injured workers in the hospitality industry.Your role will be to provide support and guidance to those who have suffered from physical or psychological injuries, helping them...
-
Digital Support Specialist
1 week ago
Sydney, New South Wales, Australia NBN Co Full timeJob OverviewA fulfilling career opportunity has arisen at NBN Co as a Digital Support Specialist - Priority Customer Care. Reporting to the Team Manager Priority Customer Management, this role involves handling case management of priority/vulnerable customers and escalated service incidents.This is a challenging yet rewarding position that requires strong...
-
Personal Care Specialist
2 weeks ago
Sydney, New South Wales, Australia Prestige InHome Care Full timeAbout the RolePrestige InHome Care is seeking a dedicated and compassionate Personal Care Specialist to join our team in the NORTHERN SUBURBS.As a Personal Care Specialist, you will be responsible for providing tailored in-home support to our clients' needs, including personal care, mobility assistance, and social support. You will work closely with our...
-
Sydney, New South Wales, Australia Regis Aged Care Full timeAged Care Clinical Nurse Specialist RoleAt Regis Aged Care, we are seeking an experienced Registered Nurse to join our team of Clinical Care professionals as a Clinical Nurse Specialist. This is a fantastic opportunity to make a meaningful impact on the lives of our residents and clients, providing compassionate care and support at an organization that...
-
In-Home Care Specialist
6 days ago
Sydney, New South Wales, Australia Prospero Health & Social Care Full timeWe are seeking a dedicated and compassionate In-Home Care Specialist to join our team at Prospero Health & Social Care. **Job Overview:**The successful candidate will be responsible for providing exceptional care and support to clients in the comfort of their own homes, ensuring their physical, emotional, and social needs are met.**Key...