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Customer Service Representative
1 month ago
We are seeking a dedicated and customer-focused individual to join our team at Panthers Port Macquarie.
About the RoleThis is an exciting opportunity for a passionate Customer Service Attendant to take the next step in their career with Panthers and become part of our team.
Main Responsibilities- Provide excellent customer service to our members and guests at all times;
- Bar service and glass collection;
- Ensure effective replenishment of food and beverage products;
- Provide café duties including barista and drink service and food preparation;
- Gaming duties including service, cash desk, TAB and Keno;
- Assist with functions and events as required;
- Cash handling and using cash registers;
- General cleaning duties;
- Any other operational duties as required by management.
- Minimum 1 year's experience in a similar role within the hospitality industry;
- Outstanding communication and customer service skills;
- A strong work ethic and ability to work in a team environment as well as autonomously;
- High standard of personal grooming;
- Ability to work under pressure and problem solve;
- Ability and initiative to work efficiently and proactively;
- RSA/RCG and TAB Corp basics Certificates;
- A history of accurate and efficient cash handling is essential;
- Basic computer skills would be advantageous.
We're looking for community-minded people who will make our members and their guests their number one priority. We want people with energy, enthusiasm, and a positive can-do attitude.
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.
