Customer Service Representative

4 weeks ago


Port Macquarie, New South Wales, Australia Telstra Full time

At Telstra, we're seeking a skilled Customer Service Representative to deliver exceptional customer experiences in our retail stores. As a key member of our team, you'll be responsible for providing tailored solutions to customers, empowering them to transform their telecommunications experience.

Key Responsibilities:

  • Build strong relationships with customers to understand their needs and preferences
  • Develop and implement customized solutions to meet customer requirements
  • Collaborate with colleagues to achieve sales targets and KPIs
  • Stay up-to-date with the latest products and services to provide expert advice to customers

What You'll Need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Knowledge of telecommunications products and services
  • Positive and resilient approach to customer service

Why Work with Us:

We offer a dynamic and inclusive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional customer experiences, and we're committed to making a positive impact in our community.

Apply Now:

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, and we'll be in touch to discuss the next steps.



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