Customer Service Representative

3 weeks ago


Port Macquarie, New South Wales, Australia Telstra Full time

At Telstra, we're seeking a talented Customer Service Representative to join our retail team. As a key member of our store team, you'll be responsible for delivering exceptional customer experiences and providing expert advice on our range of products and services.

Key Responsibilities:

  • Provide outstanding customer service and support to customers in-store
  • Develop and maintain a deep understanding of our products and services to provide expert advice and recommendations
  • Work collaboratively with colleagues to achieve sales targets and drive business results
  • Stay up-to-date with the latest products and services to ensure you're always equipped to meet customer needs

What You'll Need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and a passion for delivering exceptional customer experiences
  • Flexibility to work a variety of shifts, including weekends and public holidays

Why Join Us:

  • Opportunity to work for a leading Australian brand
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and supportive team environment

How to Apply:

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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