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Customer Service Representative

2 months ago

Mount Waverley, Victoria, Australia Blue Cross Full time
{"title": "Receptionist", "description": "Key Responsibilities

We are seeking a highly organized and communicative Receptionist to join our team at BlueCross. As a key member of our customer service team, you will be responsible for managing our switchboard, arranging appointments, and providing administrative support to our Admin Coordinator.

Key Skills and Expertise

  • Manage a busy switchboard and arrange appointments
  • Updating resident and staff lists
  • Filing & archiving
  • General administration support to the Admin Coordinator
  • Attend to any messages and deliver as appropriate
  • Ensure all emails are read frequently throughout the day and prioritize if necessary
  • Open and date stamp all incoming mail daily and distribute accordingly
  • Maintain office equipment and organize service calls as needed
  • Monitor and order toner supplies as required
  • Maintain a stock of all stationery supplies and re-order if necessary, on a weekly basis
  • Monitor franking machine supplies and re-order if necessary
  • Monitor recycling boxes for used printer cartridges and call for a pickup if necessary. Record on system
  • Monitor condition of courier bags. If needed, order a new one

What We Offer

  • High level of support with career progression
  • Competitive salary with excellent staff benefits
  • Career development pathways
  • Employee discounts with many top Australian Brands

Requirements

As a condition of your employment, you may be required to participate in vaccination programs as determined by BlueCross and programs mandated by the government in the aged care sector. All people employed at BlueCross are required to undergo pre-employment checks, including a current Police Record Check.", "lang_code": "en"}