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Hotel Staff Member

1 month ago

Manly West, Queensland, Australia MERCURE Full time
Job Overview

We are seeking an enthusiastic and dedicated individual to join our team as a Part Time Hotel All-Rounder at Mercure Sydney Manly Warringah. This role offers the opportunity to work in a dynamic environment, providing exceptional service to guests across various departments.

About the Role

This is a part-time position that requires flexibility and adaptability. As a Hotel All-Rounder, you will be responsible for delivering exceptional customer service, working effectively in a fast-paced environment, and contributing to the overall success of our hotel.

Key Responsibilities
  • Provide warm and welcoming service to guests from check-in to check-out, ensuring a memorable experience.
  • Work collaboratively with colleagues across Front Office and Food & Beverage operations to achieve excellent service standards.
  • Assist with tasks such as serving guests, making coffees, and completing administrative duties.
  • Utilize your problem-solving skills to resolve issues efficiently and effectively.
Requirements
  • Previous customer service experience, preferably in a hospitality environment.
  • Strong communication skills and the ability to work effectively in a team.
  • Able to multitask, prioritize tasks, and manage time efficiently.
  • Familiarity with computer systems, including Microsoft Office and Opera, is advantageous.
Benefits
  • An estimated salary of $65,000 per year, depending on experience.
  • The opportunity to work with a passionate and experienced team.
  • Professional development and training opportunities to enhance your skills and knowledge.
  • A supportive and inclusive work environment.