Hotel Operations Manager

2 days ago


North Mackay, Queensland, Australia beBeeOperations Full time $60,000 - $83,000

About the Role

We are seeking an experienced Hotel Operations Manager to oversee the smooth day-to-day operations of our hotel. As a key member of our management team, you will be responsible for ensuring exceptional customer service and maintaining high standards of quality in all aspects of the hotel's operations.

The Austral Hotel is a popular steakhouse in Mackay's CBD, offering a variety of premium cuts of beef and other menu items, along with a fine selection of wines. Our hotel prides itself on providing a welcoming atmosphere that makes our guests feel at home.

A typical day in the life of our Hotel Operations Manager includes:

  • Managing front-of-house and back-of-house staff to ensure seamless service delivery
  • Monitoring inventory levels and managing stock control systems
  • Coordinating maintenance schedules and ensuring the hotel's facilities are well-maintained
  • Developing and implementing initiatives to improve customer satisfaction and loyalty

About You:

  • You have experience working in a similar role and possess strong leadership skills
  • You are able to work effectively under pressure and prioritize tasks to meet deadlines
  • You hold current industry qualifications (RSA, RSG, RMLV) or are willing to obtain them

If you are passionate about delivering exceptional results and leading a team of hospitality professionals, we would love to hear from you.


  • Hotel Manager

    1 week ago


    Mackay, Queensland, Australia ZYWL Pty Ltd Full time $90,000 - $120,000 per year

    LocationThis venue is a local favourite, known for great food and drinks offering, and premium quality rooms. The hotel itself contains 55 rooms with an attached restaurant and bar. The business is sustained by strong support from senior management, well-established systems, and a loyal customer base of both locals and returning clients.The RoleAs the Hotel...


  • North Mackay, Queensland, Australia beBeeCustomer Full time $60,000 - $90,000

    Hotel Operations LeaderWe are seeking a highly skilled and experienced Hotel Operations Leader to join our dynamic team. This is an exciting opportunity for a customer service professional to lead and motivate the team in delivering exceptional guest experiences.The successful candidate will be responsible for:Managing daily tasks and ensuring they are...


  • North Mackay, Queensland, Australia beBeeLeadership Full time $60,000 - $80,000

    Job DescriptionWe are seeking an experienced leader to oversee the day-to-day operations of our café, ensuring exceptional guest experiences.The ideal candidate will have a proven track record in supervising teams and delivering high-quality service.Main Responsibilities:Oversee and coordinate daily floor operations to ensure efficient serviceWork closely...


  • Mackay, Queensland, Australia beBeeMaintenance Full time $90,000 - $120,000

    Job Description:The Maintenance Manager is a pivotal role that oversees all aspects of property maintenance across our unique property.This position reports to the General Manager and involves leading daily operations, implementing preventative maintenance schedules, and coordinating contractors to ensure seamless, safe, and efficient operation of the...


  • North Mackay, Queensland, Australia beBeeMaintenance Full time $75,000 - $90,000

    Maintenance ManagerWe are seeking a highly skilled and experienced Maintenance Manager to lead all aspects of property maintenance across our unique property. Reporting to the General Manager, you will oversee daily operations, preventative maintenance schedules and coordinate contractors to ensure smooth, safe and efficient operations of the hotel's...


  • Mackay, Queensland, Australia beBeeLeadership Full time $65,000 - $85,000

    As a key figure in the hotel's front desk operation, the Front Office Supervisor plays a pivotal role in ensuring seamless guest experiences.Main ResponsibilitiesLead and motivate the front office team to achieve exceptional service standards.Oversee daily tasks with precision, guaranteeing timely execution.Manage guest arrivals and departures efficiently,...


  • Mackay, Queensland, Australia PV Operations Pty Ltd Full time $104,000 - $130,878 per year

    Do you love helping people and being part of a great team? Then this role is for you. Our team are passionate about both guest service and property management and are building a supportive workplace culture built around teamwork, regardless of the department or role.This casual role is predominantly guest facing at Hotel reception, assisting with guest...


  • Mackay, Queensland, Australia Redcape Hotel group Full time

    OverviewRedcape Hospitality is seeking a passionate, committed hospitality professional to join our Leadership Team at Shamrock Hotel as our Restaurant/Bistro Supervisor. Reporting directly to the Venue Manager, the role focuses on managing the day-to-day operations of the bistro within a high-volume operation, leading a structured and enthusiastic team, and...


  • Mackay, Queensland, Australia Redcape Hotel group Full time

    OverviewRedcape Hospitality is seeking a passionate, committed hospitality professional to join our Leadership Team at Shamrock Hotel as our Restaurant/Bistro Supervisor. Reporting directly to the Venue Manager, the role focuses on managing the day-to-day operations of the bistro within a high-volume operation, leading a structured and enthusiastic team, and...

  • Sous Chef

    1 week ago


    Mackay, Queensland, Australia Redcape Hotel Group Full time $60,000 - $80,000 per year

    Join Our Team at Redcape HospitalityRedcape Hospitality is on the look out for a talented, passionate Sous Chef to join our phenomenal Kitchen Team at Shamrock Hotel Mackay. We're after values-aligned people that maintain a high standard of operations, focusing on delivering a seamless end-to-end customer experience and fostering a culture of...