Guest Services Agent

2 weeks ago

Mackay, Queensland, Australia PV Operations Pty Ltd Full time $104,000 - $130,878 per year

Do you love helping people and being part of a great team? Then this role is for you. Our team are passionate about both guest service and property management and are building a supportive workplace culture built around teamwork, regardless of the department or role.

This casual role is predominantly guest facing at Hotel reception, assisting with guest service, day to day hotel operation and minor maintenance as well as being on call after hours on occasion.

Expected hours for the role are approximately 15 hours per week and evening and weekend availability is a must to be able to maximise working hours. Shared duties in housekeeping will also be considered for the right candidate to be able to increase weekly hours.

The successful applicant will have:

  • A passion for providing exceptional guest service
  • The ability to problem solve and resolve guest requests quickly
  • Excellent time management
  • Either reception or property management experience
  • Hold a current QLD drivers licence.
  • Be able to work a rotational roster including weekends.

If this opportunity is for you, apply now via seek with your CV and cover letter.

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