
Service Delivery Specialist
3 days ago
The Client Services Manager is a pivotal position in delivering exceptional customer service.
This hybrid role involves collaborating with the client services team to provide dedicated, focused, and specialist support in meeting agreed business objectives.
- Ensure successful delivery on all elements of the agreement.
- Monitor and report performance metrics to stakeholders.
- Continuously manage the customer account and analyze opportunities for improvement.
Key Responsibilities:
- Delivery of core services
- Performance monitoring and reporting
- Customer account management
- Continuous Service Improvement analysis
What We Offer:
- A collaborative work environment
- Ongoing professional development opportunities
- A competitive compensation package
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