Claims Specialist

4 days ago


Melbourne, Victoria, Australia Ensure Recruitment Full time
Life Insurance Claims Specialist Job in Melbourne

We are seeking an experienced Group or Retail Assessor looking to take on a new challenge as a Claims Specialist in our Melbourne office.

This is a fantastic opportunity to work with a leading Life Insurer and manage a portfolio of approximately 50 Group Claims. You will be responsible for managing both corporate and industry funds, with a healthy claims mix of IP & TPD.

Your key responsibilities will include:

  • End-to-end management of claims, including rehabilitation with specialist support provided.
  • Developing and implementing successful claims strategies.

To be successful in this role, you will need:

  • Significant life claims experience within either Group or Retail claims management.
  • Previous experience in managing IP and TPD claims to successful outcomes.
  • Strong financial and medical claims management techniques.
  • A passion for putting the customer first to achieve results.
  • A highly proactive claims approach.

In return, you can expect:

  • A stable and secure claims team with opportunities for growth and development.
  • A market-leading salary (approximately AU$80,000 - AU$110,000 per annum) based on your experience.
  • Flexible working arrangements, including work from home options and flexible hours.
  • A company with a strong claims philosophy in paying genuine claims and supporting claimants.
  • Ongoing professional development and training.
  • Opportunities for career advancement within our fast-growing claims team.

Our ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders and external parties.


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