Customer Service Professional

4 weeks ago


Epping, Australia Great Southern Bank Full time
Key Responsibilities

Delivering Exceptional Customer Service

As a Customer Service Specialist at Great Southern Bank, you will be the first point of contact for our customers and their retail banking needs. Your role will involve providing support and serving the local community with a focus on delivering exceptional customer service.

Meeting Customer Financial Goals

You will help customers achieve their financial goals through our great value savings, insurance, and personal lending products. This includes delivering sales and lending results while supporting our purpose of helping every Australian own their own home.

Learning and Development

To succeed in this role, you will have the opportunity to learn new things, such as new products, services, and ways of working. You will be challenged to go above and beyond with each customer conversation, meeting new people, and building connections in your local community.

Benefits and Culture

At Great Southern Bank, we value diverse backgrounds, cultures, abilities, ideas, and experiences. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making. You will enjoy a range of fantastic benefits, including study leave, a day for you, and professional wellbeing coaching.



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