Customer Service Professional

2 weeks ago


Epping, Australia Great Southern Bank Full time

**About Us**

At Great Southern Bank, we're committed to helping Australians achieve their financial goals. As a Customer Service Professional, you'll play a vital role in providing exceptional support to our customers.

About the Role

We're seeking an experienced and passionate Customer Service Professional to join our team in Epping, VIC. In this role, you'll provide first-class customer service, resolving issues and exceeding customer expectations.

Your Impact

  • You'll help customers achieve their financial goals through our range of savings, insurance, and personal lending products.
  • You'll deliver sales and lending results, driving business growth and success.
  • You'll support our purpose of helping every Australian own their own home.

What You'll Enjoy

  • You'll have the opportunity to learn new things, such as new products, services, and ways of working.
  • You'll challenge yourself to go above and beyond with each customer conversation, delivering exceptional results.
  • You'll meet new people and build connections in your local community, fostering strong relationships.
  • You'll help solve problems for customers by matching products and solutions to their needs.
  • You'll get results that help our customers achieve their financial and lifestyle goals.
  • You'll protect customers through strict adherence to policies and regulations.

Our Benefits

  • You'll enjoy access to our wellbeing centre, promoting your physical and mental health.
  • You'll have the flexibility to work from home two days a week, achieving a better work-life balance.
  • You'll receive discounts on a wide range of Great Southern Bank products and services, including savings and transaction accounts, insurance, home loans, and more.

Salary

The estimated salary for this role is around $70,000 - $90,000 per annum, depending on experience and qualifications.

Location

This role is based in Epping, VIC, offering a great location with easy access to public transport and amenities.



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