Customer Service Liaison

3 weeks ago


Epping, Australia Great Southern Bank Full time

Key Responsibilities:


As a Customer Service Specialist at Great Southern Bank, you will be the first point of contact for our customers and their retail banking needs.


Your Impact:



  • Help customers achieve their financial goals through our savings, insurance, and personal lending products.
  • Deliver sales and lending results while supporting our purpose of helping every Australian own their own home.

What You'll Enjoy:



  • Learning new products, services, and ways of working to enhance your skills.
  • Challenging yourself to exceed customer expectations in each conversation.
  • Building connections with new people in your local community.
  • Solving problems for customers by matching their needs with our products and solutions.
  • Achieving results that help customers achieve their financial and lifestyle goals.
  • Protecting customers through strict adherence to policies and regulations.

About Us:


At Great Southern Bank, we're committed to building a strong, inclusive, and diverse workplace where everyone feels valued, connected, and respected.


Benefits:



  • Investing in your development and wellbeing through study leave, professional wellbeing coaching, and a wellbeing centre.
  • Offering discounts on our products and services to support your financial goals.

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