Customer Service Representative

2 weeks ago


Epping, Australia Michael Page Full time

Michael Page is a leading recruitment agency, and we are currently seeking an experienced Customer Service Representative to join our team in Epping.

The ideal candidate will have a strong background in customer service, with excellent communication and interpersonal skills. Proficiency in using customer service software, ideally SAP, is also a must. Strong problem-solving abilities and a customer-oriented mindset with a passion for delivering exceptional service are essential for this role.

The successful applicant will be responsible for completing data entry of customer orders and returns in a timely manner, providing efficient and effective resolution to customer queries, handling incoming calls and emails from customers with professionalism and courtesy, ensuring high levels of customer satisfaction through excellent service, recording customer interactions and transactions for future reference, assisting in the development of customer service procedures and standards, and performing other duties as assigned by the Customer Service Manager.

This is a minimum 4-month temporary role with potential for permanent engagement. The hourly rate is estimated to be between $34-$38 plus superannuation, pending experience. If you believe you have the necessary skills and experience to excel in this role, please submit your application today.



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