Customer Service Professional

24 hours ago


Epping, Australia Great Southern Bank Full time
About the Role

We are seeking an experienced Customer Service Specialist to join our team in Epping, VIC. As a key member of our support services team, you will provide exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective resolution to customer inquiries and complaints
  • Build strong relationships with customers through proactive communication and issue resolution
  • Collaborate with internal stakeholders to ensure seamless delivery of support services
What We Offer
  • A competitive salary of $65,000 - $75,000 per annum
  • A comprehensive benefits package including study leave, professional wellbeing coaching, and access to our wellbeing centre
  • The opportunity to work from home two days a week and enjoy flexible working arrangements
  • Discounts on a wide range of Great Southern Bank products and services
Requirements
  • Proven experience in customer-facing roles with a focus on customer service and support
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Highly organized and able to manage competing demands
Workplace Culture

At Great Southern Bank, we value diversity, inclusion, and respect in all aspects of our workplace culture. We believe that every individual has the right to feel valued, connected, and empowered to contribute their best to our organization.



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