Senior Operational Performance Manager

6 days ago

Melbourne, Victoria, Australia beBeeOperational Full time $80,000 - $90,000

Operations Consultant Job Description

We are seeking a skilled Operations Consultant to join our team. The ideal candidate will have experience in managing and improving operational performance in superannuation, including insourced and outsourced models.

  • Key Responsibilities:
  • Oversee and manage key operational service providers and products
  • Provide subject matter expertise and operational support to the Administration Operations team
  • Support strategic projects aligned with fund and business unit objectives
  • Contribute to internal oversight activities and stakeholder engagement
  • Identify and implement opportunities to enhance operational performance and member/employer experience
  • Ensure all activities comply with governance, risk, and regulatory requirements
  • Facilitate forums with external stakeholders to ensure effective service delivery
  • Collaborate with internal and external teams to improve performance outcomes
  • Review and enhance reporting to meet regulatory and operational needs
  • Maintain and update relevant operating procedures

Requirements:

  • Skills and Qualifications:
  • Experienced in managing and improving operational performance in superannuation, including insourced and outsourced models
  • Skilled in managing external provider relationships
  • Proven ability to prioritise and deliver outcomes under competing deadlines
  • Demonstrated continuous improvement and problem-solving capabilities
  • Experienced in supporting multiple projects simultaneously
  • Qualifications in business/finance and RG 146 accreditation are desirable
  • Knowledge of Defined Benefit operations is an advantage

About Us:

We value diversity and believe that with diverse perspectives and experiences you get better teams and outcomes. We are keen to hear from you if you feel like you haven't fully met the criteria for this role.

How to Apply:

Please submit your application through our website. We look forward to hearing from you.

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