
Senior Operational Performance Specialist
1 week ago
The Senior Operations Consultant supports the Administration and Operations team to manage reporting, oversight, and relationships that support operational functions.
- Oversee and manage key operational service providers.
- Provide subject matter expertise and operational support to the Administration Operations team.
- Support strategic projects aligned with fund and business unit objectives.
- Contribute to internal oversight activities and stakeholder engagement.
- Identify and implement opportunities to enhance operational performance and member/employer experience.
- Ensure all activities comply with governance, risk, and regulatory requirements.
The role contributes to the Administration and Operations team more broadly, providing subject matter expertise and support when required to other streams within the team and organization more broadly.
This is a permanent role based in Melbourne.
Required Skills and Qualifications- Experienced in managing and improving operational performance in superannuation.
- Skilled in managing external provider relationships.
- Proven ability to prioritise and deliver outcomes under competing deadlines.
- Demonstrated continuous improvement and problem-solving capabilities.
- Experienced in supporting multiple projects simultaneously.
Belong at our organisation
We value diversity and embrace people with diverse backgrounds, experiences, gender identities, abilities, and thinking styles.
We believe that with diversity of perspectives and experiences you get better teams and outcomes.
We're looking for people of all genders, races, nationalities, orientations, and abilities to join us.
Like to know more about working with us? We have videos on our website showcasing members of our team.
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