
Customer Service Representative
1 week ago
Job Title: Customer Service Representative
Description:
The primary responsibility of a Customer Service Representative is to provide exceptional customer service and support.
This involves actively listening to understand customer needs, demonstrating empathy while establishing credibility and rapport.
A key aspect of this role is providing tailor-fit solutions that meet the customer's situation. To achieve this, the representative will utilize good decision-making skills and effectively communicate client-specific knowledge to customers.
Key Responsibilities:
- Actively listen to understand customer needs
- Provide tailored solutions to meet customer situations
- Communicate client-specific knowledge effectively
Requirements:
- Be at least 18 years of age
- Have full working rights in Australia
- Pass pre-employment checks
Benefits:
- A rewarding role where you make a difference
- Generous discounts on banking products
- A diverse and inclusive workplace
- Culture days, holiday, and social events
What We Offer:
- A stable full-time opportunity
- A competitive hourly rate of $26.18
- Four weeks of comprehensive training
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