Seasonal Services Ambassador

5 hours ago


Melbourne, Victoria, Australia Scentre Group Full time
Your Opportunity

We're seeking exceptional individuals to join our Services Team at Westfield Geelong, providing extraordinary customer service and creating magical experiences during the festive season.

As a member of our team, you'll be responsible for delivering 5-star customer experiences, providing assistance, directions, and information in a busy retail environment. You'll also support the marketing team with festive events and surprise-and-delight moments.

Key Responsibilities
  • Deliver exceptional service to customers and retailers.
  • Concierge support: provide assistance, directions, and information in a busy retail environment.
  • Car park support: manage traffic by rerouting and directing vehicles during peak times.
  • Support the marketing team with festive events and surprise-and-delight moments.
What Sets Our Team Members Apart
  • Always be ready to go the extra mile for our customers and retailers, enhancing their experience.
  • Be confident in providing customers assistance in a busy retail setting.
  • Be available for shifts from October to February, including late-night, weekend and public holiday trading.

This is a seasonal casual role, offering a fantastic opportunity to be part of the festive season within our Westfield destinations. The position runs from October 2024 to January/February 2025, with shifts based on scheduling needs.

About Us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.

Discover more about what it's like to work with us



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