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Luxury Service Ambassador

2 months ago


Melbourne, Victoria, Australia Pro-invest Careers Full time
About the Role

We are seeking a charismatic and versatile individual to join our team as an Arrival Ambassador/Porter at Next Hotel Melbourne.

Key Responsibilities
  • Provide warm welcomes to guests, making each arrival and departure memorable with your charm and expertise.
  • Assist with guest luggage, ensuring a seamless experience from arrival to departure.
  • Park and retrieve guest vehicles with precision and care.
  • Share insider tips on Melbourne's best spots and events.
  • Proactively address guest concerns and ensure their stay is exceptional.
What We're Looking For
  • Charm and charisma to create unforgettable experiences and build genuine connections.
  • Comfortable handling luggage and thriving in a fast-paced environment.
  • Full Australian Driver's License preferred.
  • Flexibility to work on a 24-hour rotating roster, including weekends and holidays.
  • Previous experience in a luxury or personalized service role is a plus.
About Next Hotel Melbourne

Nestled in the heart of Melbourne's premier retail and dining destination, 80 Collins, our five-star hotel offers a blend of comfort and sophistication.

From our 255 elegantly designed rooms and suites to La Madonna Restaurant & Bar's artisanal dining and Australia's first in-hotel barrel aging program, every detail is crafted to delight.

We're committed to creating a safe, inclusive, and respectful environment for everyone.