Brisbane EDRMS Administrator

4 weeks ago

Brisbane, Queensland, Australia Hudson Australia Full time

Job Title: Brisbane EDRMS Administrator

Salary: Approximately $900 per day, inclusive of 25% casual loading.

Overview:

  • We are seeking an experienced EDRMS Specialist to join our Passenger Transport Systems Support team in the Brisbane CBD location.
  • This role will not require after-hours support and offers a flexible work-from-home arrangement for two days per week.

Key Responsibilities:

The successful candidate will assist the Principal Advisor (EDRMS) in delivering core administrative functions related to Translink's Content Manager application.

  • Maintenance and administration of EDRMS applications with a focus on application administration, testing, and providing outstanding customer-centric support to end-users.
  • Provision of sound technical solutions and efficient management of day-to-day issues arising from the operation of EDRMS applications.
  • Development and delivery of effective one-on-one and group end-user training via online platforms, such as Microsoft Teams.
  • Development and ongoing maintenance of end-user training materials and manuals.
  • Proactive participation in technical research and development to enable continuing innovation within the system infrastructure and provide efficient system maintenance.
  • Perform core daily checks and ongoing system monitoring.
  • Create, change, and delete user accounts per request processes.
  • Highly developed communication and negotiation skills, including demonstrated ability to communicate, influence, and negotiate outcomes with a focus on building strong customer outcomes.
  • Act as a proactive and effective member of the TransLink PT Systems Support team and work with relevant stakeholders and project teams as required.
  • Demonstrated experience with the administration of Content Manager will be highly regarded.

About the Role:

This is an exciting opportunity for an experienced EDRMS administrator to join our dynamic team and contribute to the successful delivery of administrative functions related to Translink's Content Manager application.

Requirements:

  • Strong background in EDRMS administration and technical support.
  • Experience with Content Manager and similar systems.
  • Excellent communication and negotiation skills.
  • Ability to work effectively in a team environment.
  • Flexibility to work in a fast-paced environment.

What We Offer:

  • A competitive salary package, inclusive of 25% casual loading.
  • A flexible work-from-home arrangement for two days per week.
  • Ongoing professional development opportunities.
  • A dynamic and supportive work environment.

How to Apply:

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