Front Office Associate

1 month ago


Melbourne, Victoria, Australia Grupo Mantra Full time

Peppers Docklands, a 5-star boutique hotel, is situated in Melbourne's Docklands district, adjacent to Marvel Stadium. Known for its cutting-edge design, the hotel boasts state-of-the-art facilities and a stylish bistro serving contemporary cuisine. With 24-hour reception and concierge services, Peppers Docklands sets the standard in urban retreats.

As a valued member of our Front Office Team, you will:

Key Responsibilities:

  • Deliver exceptional service, from check-in to check-out, and beyond.
  • Provide guests with local information and insights into the neighborhood's attractions and amenities.
  • Work collaboratively with colleagues to ensure seamless guest experiences.

We're looking for someone who:

  • Can work efficiently under pressure, multitask, and think critically to resolve issues.
  • Possesses strong communication skills, a passion for customer service, and a dedication to making every guest's stay memorable.
  • Is a team player with a positive attitude and a willingness to go above and beyond.

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