IT Service Delivery Specialist

2 weeks ago

Parramatta Park, Queensland, Australia beBeeService Full time $80,000 - $100,000

Job Overview

We are seeking a skilled IT Service Delivery Specialist to join our team. This individual will be responsible for providing exceptional technical support to our clients, ensuring high-quality service delivery.

Key Responsibilities:
  • Provide Tier 1/2 technical support to clients.
  • Triage and escalate incidents according to policies and procedures.
  • Follow defined service quality standards, occupational health and safety policies, and procedures.

Requirements:

  • MUST HAVE 1 year of IT experience.
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP).

What We Offer:

  • Competitive compensation package.
  • Opportunities for growth as the business develops.
Working with Our Team

We value collaboration and teamwork, working closely with our technical team to provide support for various tasks and requests. If you have excellent communication skills, a passion for delivering high-quality results, and a drive for continuous improvement, we encourage you to apply.

This role requires a flexible and adaptable approach, with a strong ability to work independently and as part of a team. You will have the opportunity to develop your skills and knowledge, working on challenging projects and collaborating with colleagues from diverse backgrounds.

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