AWS Incident Response Support Specialist
1 month ago
At Amazon Support Services Pty Ltd, we're seeking a highly skilled AWS Incident Response Support Engineer to join our team. As a key member of our TechOps team, you'll play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure.
Key Responsibilities:- Drive the resolution of large-scale customer-impacting issues as part of a team rotation, including some weekends and holidays.
- Identify and troubleshoot recurring platform issues and own projects to drive improvements.
- Participate in Agile sprints to evolve business processes and technologies.
- Create and review documentation; design new standard operating procedures.
- Mentor peers in your areas of technical and operational strength.
- Experience troubleshooting and debugging technical systems.
- Experience in agile/scrum or related collaborative workflow.
- Experience troubleshooting and documenting findings.
- 3+ years of technical support experience.
- Knowledge of UNIX/Linux operating system.
We're committed to creating an inclusive and diverse workplace. We acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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AWS Incident Response Engineer
1 month ago
Sydney, New South Wales, Australia Amazon (AWS) Full timeAbout the RoleThis is a Support Engineer, AWS Incident Response role with Amazon (AWS), one of the leading companies in AU right now. The team is continuing to grow rapidly, and this is the chance to join right as the company takes off.About the TeamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global...
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AWS Incident Response Support Engineer
2 weeks ago
Sydney, New South Wales, Australia Amazon (AWS) Full timeAbout the RoleThis is a Support Engineer, AWS Incident Response position with Amazon (AWS), a leading company in the AU region. The team is responsible for designing, planning, delivering, and operating all AWS global infrastructure. As a Support Engineer, you will be part of a diverse team of software, hardware, and network engineers, supply chain...
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AWS Incident Response Support Specialist
3 weeks ago
North Sydney Council, Australia Amazon Support Services Pty Ltd Full timeJob Title: AWS Incident Response Support EngineerAt Amazon Support Services Pty Ltd, we are seeking a highly skilled AWS Incident Response Support Engineer to join our team. As a key member of our TechOps team, you will play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure.Key...
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North Sydney, Australia Amazon Support Services Pty Ltd Full timeAWS Incident Response is at the heart of high availability of Amazon Web Services. We make customer impacting events shorter and less frequent by providing large scale event and incident management. Our automated tooling quickly identies the cause of an issue and helps mitigate its impact, and much of our engineer time is spent on projects to improve the...
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Sydney, New South Wales, Australia Amazon (AWS) Full timeThis is a challenging role with Amazon (AWS) that involves working on the design, planning, delivery, and operation of all AWS global infrastructure. As a Support Engineer on the TechOps team, your mission is to reduce the duration, frequency, and impact of issues within the AWS and Amazon infrastructure. You will direct the resolution of high-visibility...
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Sydney, Australia Amazon Full timeDESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...
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AWS Incident Response Support Engineer
4 days ago
Sydney, New South Wales, Australia Amazon Full time{"About the Role":{"h3":"Support the AWS Incident Response Team"},"Job Summary":"We are seeking a talented Support Engineer to join our AWS Incident Response team. As a Support Engineer, you will play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure. Your mission will be to direct the...
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Support Engineer, AWS Incident Response
4 weeks ago
Sydney, Australia Amazon Full timeDESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...
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AWS Incident Response Support Specialist
1 week ago
Sydney, New South Wales, Australia Amazon Full timeJob Summary: We're looking for a skilled Technical Support Engineer to join our AWS Incident Response team. As a key member of our team, you'll play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure.About the Role: As a Support Engineer on the TechOps team, your mission will be to direct the...
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AWS Incident Response Support Engineer
2 weeks ago
Sydney, New South Wales, Australia Amazon Full timeAbout the RoleWe are seeking a highly skilled Support Engineer to join our AWS Incident Response team. As a key member of our team, you will play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure.Key ResponsibilitiesDrive the resolution of large scale customer impacting issues as part of a team...
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AWS Incident Response Support Engineer
3 weeks ago
Sydney, New South Wales, Australia Amazon Full timeAbout the RoleWe are seeking a highly skilled Support Engineer to join our AWS Incident Response team. As a key member of our team, you will play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure.Key ResponsibilitiesDrive the resolution of large scale customer impacting issues as part of a team...
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AWS Incident Response Support Engineer
3 weeks ago
Sydney, New South Wales, Australia Amazon Full timeAbout the RoleWe're seeking a highly skilled Support Engineer to join our AWS Incident Response team. As a key member of our team, you'll play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure.Key ResponsibilitiesDrive the resolution of large-scale customer-impacting issues as part of a team...
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AWS Incident Response Engineer
4 weeks ago
Sydney, New South Wales, Australia Amazon Full timeAbout the RoleWe are seeking a highly skilled Support Engineer to join our AWS Incident Response team. As a key member of our team, you will play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure.Key ResponsibilitiesDrive the resolution of large-scale customer-impacting issues as part of a team...
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AWS Incident Response Support Engineer
2 weeks ago
Sydney, New South Wales, Australia Amazon Full timeJob SummaryWe are seeking a highly skilled AWS Incident Response Support Engineer to join our team. As a key member of our team, you will be responsible for driving the resolution of large-scale customer-impacting issues, identifying and troubleshooting recurring platform issues, and mentoring peers in your areas of technical and operational strength.About...
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AWS Incident Response Engineer
1 month ago
Sydney, New South Wales, Australia Amazon Full timeAbout the RoleWe are seeking a highly skilled and experienced Support Engineer to join our AWS Incident Response team. As a key member of our team, you will play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure.Key ResponsibilitiesDrive the resolution of large-scale customer-impacting issues...
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AWS Incident Response Support Engineer
3 weeks ago
Sydney, New South Wales, Australia Amazon Full timeAbout the RoleWe are seeking a highly skilled AWS Incident Response Support Engineer to join our team. As a key member of our team, you will be responsible for driving the resolution of large-scale customer-impacting issues, identifying and troubleshooting recurring platform issues, and owning projects to drive improvements.Key ResponsibilitiesDrive the...
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AWS Incident Response Support Engineer
3 weeks ago
Sydney, New South Wales, Australia Amazon Full timeAbout the RoleWe're seeking a skilled Support Engineer to join our AWS Incident Response team. As a key member of our team, you'll play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure.Key ResponsibilitiesDrive the resolution of large-scale customer-impacting issues as part of a team rotation,...
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AWS Incident Response Support Engineer
4 weeks ago
Sydney, New South Wales, Australia Amazon Full timeAbout the RoleWe are seeking a highly skilled Support Engineer to join our AWS Incident Response team. As a key member of our team, you will play a critical role in reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure.Key Responsibilities:Drive the resolution of large-scale customer-impacting issues as part of a...
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Incident Response Specialist
2 months ago
Sydney, New South Wales, Australia SecureWorks Australia Pty Ltd (7380) Full timeJob SummaryWe are seeking a highly skilled Incident Response Specialist to join our team at SecureWorks Australia Pty Ltd (7380). As a key member of our Incident Response team, you will be responsible for delivering emergency incident response services to our customers.Key ResponsibilitiesManage the technical and non-technical aspects of incident response,...
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AWS Incident Response Engineer
1 day ago
Sydney, New South Wales, Australia Amazon Full time**Job Description:**Avoiding and resolving high-visibility incidents is a top priority at Amazon Web Services. We're looking for a skilled Support Engineer to join our AWS Incident Response team.About the Role:You'll be responsible for reducing the duration, frequency, and impact of issues within the AWS and Amazon infrastructure. This involves leading...