Personal Banking Advisor, Burwood
1 week ago
Discover a career that makes a difference.
At HSBC, our mission is to Open up a World of Opportunity. We leverage our unique expertise and diverse perspectives to create opportunities for our customers and colleagues through global connectivity. We unite people, ideas, and capital to foster progress and growth, contributing to a better world for our customers, employees, investors, communities, and the planet.
As a member of HSBC in Australia, you will benefit from tailored professional development, competitive compensation, a flexible working environment, and a variety of employee benefits. These include leading subsidized private health insurance, enhanced parental leave, support for returning to work, subsidized banking products, additional leave days, and wellness programs such as discounted gym memberships.
This position presents a remarkable opportunity to impact your community and advance your career with HSBC as a Personal Banking Consultant at our Burwood Branch. Please note this is a Part-Time position, requiring 20 hours per week.
Key Responsibilities:
• Deliver a seamless customer experience by advising on suitable products and services
• Represent the HSBC brand in our branch through direct customer interactions
• Introduce and assist customers with digital banking solutions tailored to their needs
• Address customer needs by providing personal banking products and services with a customer-focused approach
• Effectively manage customer feedback and inquiries
• Engage in continuous training and development initiatives
Qualifications:
• Demonstrated experience in customer service excellence within banking, sales, hospitality, or retail
• A strong desire to enhance your financial knowledge and advance your career
• Ability to understand and address individual customer needs
• A commitment to delivering exceptional customer service and making a positive impact
• Proven multitasking abilities and keen attention to detail
• Completion of the Higher School Certificate or equivalent qualification
Preference will be given to candidates who possess Australian Permanent Residency/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia.
We value diverse perspectives and believe in succeeding together. By collaborating across boundaries and taking responsibility, HSBC is dedicated to fostering a culture where all employees feel valued and respected, and where every opinion matters. We take pride in providing a workplace that encourages continuous professional growth, flexible working arrangements, and opportunities for advancement in an inclusive environment.
Applications from First Nations peoples are encouraged.
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