Customer Ambassador

22 hours ago

Brisbane, Queensland, Australia beBeeCustomer Full time

Be a customer service ambassador in our team of experienced professionals. We are seeking a skilled Customer Assistant to join our dynamic and supportive environment.

Job Description

Customer Service Excellence

As a Customer Assistant, you will be the face of our company, providing exceptional customer experiences that exceed expectations. Your role will involve interacting with customers, resolving queries, and ensuring complete satisfaction with every interaction.

Key Responsibilities:

  • Provide top-notch customer service through multiple channels, including phone, email, and in-person interactions.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Upsell and cross-sell products and services to meet customer needs and increase sales.
  • Work closely with colleagues to achieve team goals and objectives.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.

Requirements:

  • Proven experience in customer-facing roles, preferably in retail or hospitality.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work effectively in a team environment.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading brand in the industry.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter outlining your suitability for this role.

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