Customer Service Ambassador

2 weeks ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $65,000

Job Summary:

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We are seeking a skilled Customer Service Ambassador to join our team. As a Customer Experience Relationship Representative, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

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This role requires meticulous attention to detail, effective communication skills, and a dedication to ensuring a seamless and positive customer experience at every touchpoint.

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  • Provide comprehensive customer support, addressing inquiries and concerns promptly and professionally.">
  • Manage customer relationships effectively, ensuring satisfaction and loyalty through proactive communication and assistance.">
  • Facilitate the creation and management of customer accounts, maintaining accuracy and confidentiality.">
  • Guide customers through onboarding processes, ensuring smooth and efficient integration into the system.">
  • Handle bookings and reservations efficiently, managing schedules and confirming details with accuracy.">
  • Generate and deliver accurate quotes to customers, considering their needs and preferences.">
  • Address and resolve customer complaints in a timely and satisfactory manner, aiming to restore trust and confidence.">
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Requirements:

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  • At least one year of relevant work experience in customer service and interaction.">
  • Fluency in English, especially if it is not your first language.">
  • Strong problem-solving skills.">
  • Good written & verbal communication.">
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