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Veterinary Front Desk Coordinator
2 weeks ago
Job Title: Veterinary Receptionist
">About the Role:">As a highly organized and motivated Veterinary Receptionist, you will play a pivotal role in managing incoming calls and client interactions, assisting with patient admissions, booking appointments, processing payments, and performing various administrative tasks.
">Key Responsibilities:">- Manage incoming calls and client interactions in a professional and courteous manner
- Assist with patient admissions, including updating medical records and preparing treatment plans
- Book appointments and manage practice software to ensure efficient and effective communication with clients and staff
- Process payments and balance tills accurately and efficiently
- Sell products and educate clients on animal care and health
- Manage stock levels and order supplies as needed
- Enter data into practice software and perform various administrative tasks
- Send reminders and correspondence to clients via email or phone
- Unpack and stock supplies in a timely and efficient manner
- Maintain the cleanliness of front and consultation areas to ensure a high standard of hygiene and presentation
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational and time management skills
- Proficiency in practice software and other administrative systems
- High school diploma or equivalent required; post-secondary education in a related field an asset
This is an excellent opportunity for someone who is passionate about providing exceptional pet care and customer service to join our team. As a Veterinary Receptionist, you will be responsible for making a positive impact on the lives of our clients and their pets.
">Required Skills:
">- Customer Service
- Administration
- Communication
- Organizational
- Time Management
