Service Coordinator

24 hours ago


Newcastle, New South Wales, Australia Rentokil Initial Full time
Service Coordinator Job Description

Rentokil Initial is seeking a highly organized and detail-oriented Service Coordinator to join our team in Newcastle. As a Service Coordinator, you will play a crucial role in ensuring the smooth operation of our field service activities.

Key Responsibilities:
  • Organize and schedule regular field service activities for the Hygiene team, ensuring all Service Technician visits are loaded within set time frames.
  • Ensure all Service Technician visits are completed within divisional time frames and expectations, and report any variances to the line Manager.
  • Organize installations and jobs for completion within divisional time frames and expectations.
  • Respond to customer enquiries/complaints on service and arrange necessary non-routine service calls.
  • Deal with all paperwork and administration related to service activities and routing of documents for entry into the Branch Contracts Computer System.
  • Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements.
  • Provide ongoing reports requested by management in relation to such items as state of service, jobs, customer service history, specific technician productivity, and customer retention.
Requirements:
  • Excellent phone etiquette and strong written and verbal communication skills.
  • Strong computer skills and ability to give clear instructions.
  • Strong collaboration skills and ability to work effectively in a team environment.
  • Strong time management skills and ability to prioritize tasks effectively.
  • Previous experience in a similar role or fast-paced office environment.


  • Newcastle, New South Wales, Australia SERVICE HERO CONSULTING LLC Full time

    Position Overview: As a Service Coordinator at SERVICE HERO CONSULTING LLC, you will serve as the main contact for our clients, ensuring their needs are met through thorough evaluations and personalized care strategies. This role is essential in guiding clients through the best service options, aligning resources to achieve the best health results. Key...


  • Newcastle, New South Wales, Australia SERVICE HERO CONSULTING LLC Full time

    Position Overview: As a Service Coordinator at Service Hero Consulting LLC, you will serve as the primary liaison for our clients. This role is essential in ensuring that client needs and objectives are met through thorough evaluations and tailored care strategies. Key Responsibilities: Client-Centric Approach: Foster strong relationships with clients,...


  • Newcastle, New South Wales, Australia SERVICE HERO CONSULTING LLC Full time

    Position Overview: As a Service Coordinator at SERVICE HERO CONSULTING LLC, you will serve as the key contact for our clients, ensuring their needs are effectively addressed. This role emphasizes a commitment to understanding and fulfilling customer goals through thorough evaluations and tailored care strategies. Key Responsibilities: Client Relationship...


  • Newcastle, New South Wales, Australia SERVICE HERO CONSULTING LLC Full time

    As a Service Coordinator at SERVICE HERO CONSULTING LLC, you will serve as the main liaison for our clients. This role is essential in ensuring that our clients' needs and objectives are met through thorough evaluations and tailored care strategies. Your responsibilities will include:Client-Centric Approach: Establish and nurture trusted relationships with...


  • Newcastle, New South Wales, Australia SERVICE HERO CONSULTING LLC Full time

    Position Overview: As a Service Coordinator at Service Hero Consulting LLC, you will serve as the main liaison for our clients, ensuring their needs are effectively addressed and their goals are achieved. Key Responsibilities: Client-Centric Approach: Establish and nurture trusting relationships with clients and their families to understand and fulfill...


  • Newcastle, New South Wales, Australia SERVICE HERO CONSULTING LLC Full time

    Position Overview: As a Service Coordinator at SERVICE HERO CONSULTING LLC, you will serve as the main contact for our clients, ensuring their needs and aspirations are effectively addressed through thorough evaluations and care strategies. This role emphasizes a commitment to understanding and fulfilling client requirements, guiding them through the best...

  • Service Coordinator

    2 weeks ago


    Newcastle, New South Wales, Australia Rentokil Pest Control South Africa Full time

    {"h1": "Service Coordinator Role at Rentokil Pest Control", "p": "We are seeking a highly organized and detail-oriented Service Coordinator to join our team in Brisbane. As a Service Coordinator, you will be responsible for scheduling and coordinating regular field service activities for our Pest Control team. Your strong administrative and communication...

  • Service Coordinator

    1 week ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    Rentokil Initial is seeking a highly organized and detail-oriented Service Coordinator to join their team in Newcastle. As a key member of the Hygiene team, you will be responsible for scheduling and coordinating regular field service activities, ensuring timely completion of tasks, and providing exceptional customer service.Key Responsibilities:Coordinate...

  • Service Coordinator

    5 days ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    Rentokil Initial is seeking a highly organized and detail-oriented Service Coordinator to join their team in Newcastle. As a key member of the Hygiene team, you will be responsible for scheduling and coordinating regular field service activities, ensuring timely completion of tasks, and providing exceptional customer service.Key Responsibilities:Coordinate...

  • Service Coordinator

    1 week ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    Rentokil Initial is seeking a highly organized and detail-oriented Service Coordinator to join their team in Newcastle. As a key member of the Hygiene team, you will be responsible for scheduling and coordinating regular field service activities, ensuring timely completion of tasks, and providing exceptional customer service.Key Responsibilities:Coordinate...

  • Service Coordinator

    1 week ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    Service Coordinator RoleRentokil Initial is seeking a highly organized and communicative Service Coordinator to join our team in Newcastle on a full-time basis.Key Responsibilities:Coordinate and schedule regular field service activities for the Hygiene team, ensuring timely completion and adherence to divisional expectations.Manage service technician...

  • Service Coordinator

    2 weeks ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    Rentokil Initial is seeking a detail-oriented Operations Coordinator to support the Hygiene team in Newcastle. As a key member of our team, you will be responsible for organizing and scheduling regular field service activities, ensuring timely completion of tasks, and providing exceptional customer service.Key Responsibilities:Coordinate and schedule field...

  • Service Coordinator

    2 weeks ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    Rentokil Initial is seeking a detail-oriented Operations Coordinator to support the Hygiene team in Newcastle. As a key member of our team, you will be responsible for organizing and scheduling regular field service activities, ensuring timely completion of tasks, and providing exceptional customer service.Key Responsibilities:Coordinate and schedule field...

  • Service Coordinator

    3 weeks ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    About the RoleRentokil Initial is seeking a highly organized and detail-oriented Service Coordinator to join our team in Newcastle on a full-time basis.We are a global expert in pest control, hygiene, and indoor plant care, and we pride ourselves on our friendly and supportive team environment.Key ResponsibilitiesField Service Coordination: Organize and...

  • Service Coordinator

    2 weeks ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    Rentokil Initial is seeking a detail-oriented Operations Coordinator to support the Hygiene team in Newcastle. As a key member of our team, you will be responsible for organizing and scheduling regular field service activities, ensuring timely completion of tasks, and providing exceptional customer service.Key Responsibilities:Coordinate and schedule field...

  • Service Coordinator

    2 weeks ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    {"title": "Service Coordinator", "content": "Key ResponsibilitiesAs a Service Coordinator at Rentokil Initial, you will be responsible for organizing and scheduling regular field service activities for the Hygiene team. This includes ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are...

  • Service Coordinator

    3 weeks ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    Rentokil Initial is seeking a highly organized and detail-oriented Service Coordinator to join our team in a full-time capacity. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our field service activities.About UsWe are a global leader in pest control, hygiene, and indoor plant care, driven by a passion...


  • Newcastle, New South Wales, Australia Bradnam's Windows and Doors Full time

    {"title": "Customer Service Coordinator", "description": "About the RoleBradnam's Windows and Doors is seeking a Customer Service Coordinator to join our team in Newcastle. As a key member of our customer service team, you will be responsible for providing administrative and coordination support to our sales representatives.Key ResponsibilitiesProvide...

  • Service Coordinator

    7 hours ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    Rentokil Initial is seeking a highly organized and communicative Service Coordinator to join their team in Newcastle on a full-time basis.The ideal candidate will have excellent phone etiquette, strong written and verbal communication skills, and the ability to give clear instructions.Key Responsibilities:Organize and schedule regular field service...

  • Service Coordinator

    4 days ago


    Newcastle, New South Wales, Australia Rentokil Initial Full time

    Rentokil Initial is seeking a highly organized and communicative Service Coordinator to join their team in Newcastle on a full-time basis.The ideal candidate will have excellent phone etiquette, strong written and verbal communication skills, and strong computer skills.Key Responsibilities:Organize and schedule regular field service activities for the...