Sales Director

3 days ago


Canberra, ACT, Australia Hyatt Full time
About the Role

The Sales Director for MICE (Meetings, Incentives, Conferences, and Exhibitions) and Corporate is responsible for driving sales efforts and expanding the hotel's market share within the corporate and events sector. This role involves strategic planning, client relationship management, business development, and collaboration with internal teams to deliver exceptional service and achieve revenue targets.

Key Responsibilities:
  • To meet and greet applicable VIP guests upon arrival / departure across all market segments as required.
  • Perform weekly sales, prospective, and account management calls from retention, development and acquisition.
  • Coordinate twice a year Client Appreciation Events for the local market.
  • Utilize market analyst reports and daily arrivals report to target corporate clients within allocated market segments.
  • Build and nurture strong relationships with corporate clients, event planners, and industry stakeholders.
  • Act as the primary point of contact for MICE and corporate accounts, addressing their needs and ensuring high levels of satisfaction.
  • Conduct regular client meetings and site visits to understand their requirements and offer tailored solutions.
  • Identify and pursue new business opportunities to increase the hotel's presence in the MICE and corporate sectors.
  • Coordinate with the reservations, front office, and catering departments to ensure a high level of service and guest satisfaction.
About Us

At Hyatt, we take pride in empowering our team members to turn trips into journeys, encounters into experiences, and jobs into careers. We believe in the power of hospitality to make a difference in people's lives. If you share our passion for delivering exceptional service and creating unforgettable experiences, we want to hear from you.


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