Indigenous Banking Relationship Builder

1 week ago


Darwin, Northern Territory, Australia Commonwealth Bank Full time

We are seeking a dedicated and community-focused individual to join our team as an Indigenous Banking Specialist. This full-time role is an exciting opportunity to make a genuine difference in the lives of Indigenous Australians.

The position involves building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to our wide range of products and services. As a key member of our team, you will deliver exceptional customer service, answer questions about banking, promote self-service options, and identify issues and service gaps.

You will work closely with stakeholders from Community and Government Services to support the bigger picture of assisting Indigenous customers with their everyday banking needs. Your role will be critical in helping secure financial security and advancement for our people.

About You

To be successful in this role, you will need:

  • Highly developed written and verbal communication skills.
  • Demonstrated customer and community engagement skills.
  • Ability to work in collaboration with communities, stakeholders, and other government and non-government agencies.
  • Strong customer service experience with excellent attention to detail.

In addition to your technical skills, you will have a passion for building positive relationships with our Indigenous customers and communities. You will be committed to assisting Aboriginal and Torres Strait Islander groups, communities, and individuals with accessing inclusive self-service banking options.

This role is ideal for an enthusiastic and determined individual who is passionate about making a difference in the lives of Indigenous Australians. The estimated salary for this position is around $70,000 - $90,000 per annum, depending on location and experience.



  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Relationship Manager. In this role, you will have the opportunity to build and maintain positive relationships with Indigenous customers and communities, ensuring they have access to our wide range of banking...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a customer-focused and community-driven individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Relationship Manager.This role is hybrid, with the flexibility to work from home or at our local branch. As an ICAL team member, you will have the opportunity to build positive relationships with Indigenous...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated and community-driven individual to join our Indigenous Customer Assistance Line (ICAL) team on a full-time basis. The successful candidate will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products and...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    About UsWe are a forward-thinking organization dedicated to providing exceptional banking services to our Indigenous customers.


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA. As an Indigenous Banking Specialist, you will build and...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA, and far North SA, assisting them with managing their money.In this role, you will build and...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The successful candidate will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.As an ICAL team member, you will build and maintain positive relationships with Indigenous...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We're seeking a dedicated individual to join our team as an Indigenous Banking Liaison.This role involves working closely with Indigenous customers and communities to ensure they have access to our banking services.You'll be responsible for delivering exceptional customer service, building positive relationships, and promoting our self-service options.Key...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated customer service professional to join our team as an Indigenous Banking Specialist.This role is part of the Commonwealth Bank's hybrid workforce, with a mix of working from home and at a local branch or office in Palmerston. You must reside within an hour's commute of our Palmerston Branch.The Indigenous Customer Assistance Line...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA, and far North SA, assisting them with managing their money.As an ICAL team member, you will build and maintain positive relationships...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated and passionate professional to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians.About the RoleIn this challenging and rewarding role, you will be responsible for building and maintaining...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated professional to join our team at the Commonwealth Bank as an Indigenous Banking Specialist. In this role, you will play a vital part in delivering outstanding customer service to Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.This position requires strong communication and interpersonal skills,...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team.This role is ideal for someone who is passionate about building positive relationships with Indigenous customers and communities.As an ICAL team member, you will be responsible for delivering outstanding customer service, answering questions...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The successful candidate will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Professional.The ICAL team operates between the hours of 9am - 8pm, Monday - Friday and 8am - 2pm on Saturday (AEST). Your shifts can be any time within those hours. We are open during Public Holidays and will have...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as a Remote Banking Specialist.The successful candidate will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    About Our TeamWe are committed to providing relevant banking services to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA."Our team was developed to provide a relevant banking service for our remote Indigenous customers," said a team member.Our Indigenous Customer Assistance Line (ICAL) is the first of its type...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    Role OverviewThis is a challenging yet rewarding opportunity to work with our Indigenous customers and communities, providing them with inclusive self-service banking options.About the TeamThe Indigenous Customer Assistance Line (ICAL) is a pioneering service for banking in Australia, aiming to bridge the financial gap for remote Indigenous communities. Our...


  • Darwin, Northern Territory, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a dedicated individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking and Community Liaison Expert. In this role, you will play a crucial part in providing exceptional customer service and building positive relationships with Indigenous customers and communities.Key ResponsibilitiesBUILDING...