Indigenous Banking Professional
1 day ago
We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.
The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA, and far North SA, assisting them with managing their money.
In this role, you will build and maintain positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products and services.
You will be on the phone to customers, delivering outstanding customer service, answering questions about their banking, promoting self-service options, and identifying issues and service gaps.
When not supporting customers directly, you will work with stakeholders, Community and Government Services, to support the bigger picture of assisting Indigenous customers with their everyday banking.
This role requires a strong understanding of Australian Indigenous communities, cultures, and the issues affecting Aboriginal and Torres Strait Islander People.
To be successful, you will have highly developed written and verbal communication skills, demonstrated customer and community engagement skills, and the ability to work in collaboration with communities, stakeholders, and other government and non-government agencies.
Key Responsibilities:
- Build and maintain positive relationships with Indigenous customers and communities.
- Ensure Indigenous customers have access to the Bank's products and services.
- Deliver outstanding customer service, answering questions and promoting self-service options.
- Identify issues and service gaps, working with stakeholders to address them.
About You:
This role would suit an enthusiastic and determined individual, passionate about building positive relationships with Indigenous customers.
To be successful, you will have a strong understanding of Australian Indigenous communities, cultures, and the issues affecting Aboriginal and Torres Strait Islander People.
-
Indigenous Banking Professional
6 days ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as a Banking Specialist.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA. As a Banking Specialist, you will build and maintain positive...
-
Indigenous Banking Professional
2 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a positive impact on the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a positive impact on the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a positive impact on the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
2 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
5 days ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The successful candidate will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products...
-
Indigenous Banking Professional
4 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
2 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
1 week ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing exceptional customer service and support.Key ResponsibilitiesBuild and...
-
Indigenous Banking Specialist
4 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an Indigenous Banking Specialist, you will play a critical role in providing exceptional customer service and support to our Indigenous customers across Australia.Your primary responsibility will be to build and...
-
Indigenous Banking Specialist
1 month ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
-
Indigenous Banking Specialist
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Specialist
5 days ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA. As an Indigenous Banking Specialist, you will build and...
-
Indigenous Banking Specialist
1 month ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
-
Indigenous Banking Specialist
7 days ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team at the Commonwealth Bank. As an Indigenous Banking Specialist, you will play a critical role in providing exceptional customer service and support to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far...
-
Indigenous Banking Specialist
1 month ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
-
Indigenous Banking Specialist
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
-
Indigenous Banking Specialist
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
