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Customer Service Event Coordinator
3 weeks ago
The Theatre Royal Sydney is seeking a highly organized and detail-focused Event Coordinator to support our dynamic team.
As a key member of our event coordination function, you will be responsible for coordinating event builds, opening night ticketing requirements, and developing standard operating procedures for our event systems.
Key Responsibilities:- Coordinate event builds and opening night ticketing requirements with the event coordinator manager.
- Develop and maintain SOPs for event procedures and systems.
- Analyze data to identify areas of focus and contribute to initiatives to attain objectives.
- Provide exceptional customer service to stakeholders and collaborate with multiple teams as needed.
- Working knowledge of event operations and a customer service focus.
- High attention to detail and ability to work to deadlines.
- Ability to interpret data and develop initiatives to meet objectives.
- Flexible, collaborative communicator able to manage various stakeholders.
- Proficiency in CRM systems, event platforms, and Microsoft Office.
- Previous experience using Hubspot and Tixly platforms would be highly regarded.
